Terms & Conditions

Terms & Conditions


Please allow 3-5 working days for processing of order, thank you. If product is needed any sooner please do contact us at info@sthilairelondon.co.uk





Returns and Exchange

Returns - 21 days of receiving your order for a full refund.
Exchange or receive a gift card within 28 days. Exchange for different color or size of the same
style, pending stock.


Returns will be processed within 48 hours, this may vary during busy periods.
Items received outside of our 28 day return period will be returned to you.
Allow 5-10 working days for refunds to appear in your account.


To protect your purchase our garments have swing tags and refunds will only be offered if this tag
remains attached when returned. Garments returned without the tag attached maybe be exchanged
or returned to the customer. Please include a copy of your invoice receipt when returning the
garment.


Also note garments must not have been worn.
Please note, we monitor all returns therefore, any garments that show evidence of being worn, no
refunds will be honored and the garment will be returned to the customer. We also monitor the
number of returns made by customers, and continued returns will be flagged and potentially refused
at our discretion or lead to the closure of your St.Hilaire London Account.
For any queries on returns or exchanges please contact; info@sthilairelondon.co.uk

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